Evaluating the Relationships among Attitude toward Business, Product Satisfaction, Experience, and Search Effort

A general approach to confirmatory maximum likelihood factor analysis

1969 • 2,356 citations

Simultaneous factor analysis in several populations

1971 • 1,837 citations

Journal of International Business Studies

1975 • 1,452 citations

Risk Taking and Information Handling in Consumer Behavior

1969 • 1,394 citations

Conflict, Decision and Dissonance

1965 • 1,375 citations

An Experimental Study of Customer Effort, Expectation, and Satisfaction

1965 • 941 citations

Conceptualization and Measurement of Consumer Satisfaction and Dissatisfaction

1978 • 512 citations

Consumer behavior : application of theory

1977 • 432 citations

On the Concept of Influence

1963 • 398 citations

Consumer Expectations, Product Performance, and Perceived Product Quality

1972 • 341 citations

Structural Equation Models in the Social Sciences.

1974 • 172 citations

The Mass Consumption Society.

1965 • 154 citations

Derivation of Theory by Means of Factor Analysis or Tom Swift and His Electric Factor Analysis Machine

1967 • 140 citations

Prepurchase Information Seeking Behavior of New Car Purchasers—The Learning Hypothesis

1969 • 82 citations

The Information Seekers: An International Study of Consumer Information and Advertising Image

1976 • 70 citations

A Factor Analytic Comparison of U.S. and German Information Seekers

1977 • 60 citations

Factor analysis : limitations and alternatives

1976 • 28 citations

A “Working” System Model of Car Buyer Behavior

1976 • 23 citations

Was consumer satisfaction a pig in a poke?

1977 • 19 citations

The Mass Consumption Society

1966 • 7 citations

Consumer Reality and Corporate Image

1973 • 2 citations

The formulation and empirical testing of a dynamic consumer decision process model : a simultaneous equations econometric model

1974 • 2 citations