The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation

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1992 • 1,688 citations

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1993 • 530 citations

Quality Awards and the Market Value of the Firm: An Empirical Investigation

1996 • 471 citations

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2008 • 355 citations

An Exploratory Empirical Investigation of the Effects of Total Quality Management on Corporate Performance

1997 • 19 citations

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1995 • 9 citations