Approaches to Managing Conflict

Organizational culture and leadership

1993 • 17,262 citations

Theory, research, and practice

2008 • 507 citations

From Technical Rationality to reflection-in-action

2001 • 139 citations

Toward a new discourse for mediation: A critique of neutrality

1991 • 120 citations

Dealing with Harassment: A Systems Approach

1996 • 31 citations

The Skilled Facilitator: Practical Wisdom for Developing Effective Groups. First Edition. A Joint Publication in the Jossey-Bass Management, Public Administration, and Nonprofit Sector Series.

1994 • 9 citations