Global Competition, Institutions, and the Diffusion of Organizational Practices: The International Spread of ISO 9000 Quality Certificates

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The ISO 9000 Handbook

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The Impact of ISO 9000 Certification on Customer Satisfaction

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Avoid a Flop: Use QFD With Questionnaires.

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Pros and Cons of International Technology Transfer: A Developing Country’s View

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58 multinationals question ISO 900 registration; NIST seeks standards summit

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Deleted Work

1955 • 0 citations