Employee Receptivity to Total Quality

Harvard Business Review

1988 • 18,717 citations

Quality, productivity, and competitive position

1982 • 2,289 citations

What is total quality control the japanese way

1985 • 1,841 citations

Thriving on Chaos

1988 • 1,214 citations

The change masters : innovation and entrepreneurship in the American corporation

1984 • 618 citations

What Is Total Quality Control

1985 • 586 citations

A Passion for Quality

1989 • 22 citations

Quality Improvement: What is the Motivation?

1989 • 14 citations

Some of the Reasons for Quality Circle Failure: Part I

1984 • 11 citations

THE QUALITY FOCUS AT HEWLETT‐PACKARD

1985 • 8 citations