Increasing The Impact Of Health Plan Report Cards By Addressing Consumers' Concerns

Choices, values, and frames.

1984 • 6,096 citations

Health Care Financing Review

1980 • 2,497 citations

Counseling on Personal Decisions: Theory and Research on Short-Term Helping Relationships

1981 • 65 citations

Impact of report cards on employees: a natural experiment.

1998 • 47 citations

Methodology matters-XI. Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State

1998 • 30 citations