Assessing Competence in Communication and Interpersonal Skills: The Kalamazoo II Report

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Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons

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Expanding Patient Involvement in Care

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On error management: lessons from aviation

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Patient-Centered Medicine: Transforming the Clinical Method

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Physician Empathy: Definition, Components, Measurement, and Relationship to Gender and Specialty

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Feedback in Clinical Medical Education

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Comparison of Vignettes, Standardized Patients, and Chart Abstraction

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Patient satisfaction as an indicator of quality care.

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The Evolution of Crew Resource Management Training in Commercial Aviation

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Mindful Practice

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Essential Elements of Communication in Medical Encounters

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The Roter interaction analysis system (RIAS): utility and flexibility for analysis of medical interactions

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Teaching and Learning Communication Skills in Medicine

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The Mini-CEX: A Method for Assessing Clinical Skills

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Framework for teaching and learning informed shared decision making Commentary: Competencies for informed shared decision making Commentary: Proposals based on too many assumptions

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Methods For Measuring Patient Satisfaction With Specific Medical Encounters

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Patient Complaints and Malpractice Risk

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The Mini-CEX (Clinical Evaluation Exercise): A Preliminary Investigation

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Learning Objectives for Medical Student Education— Guidelines for Medical Schools: Report I of the Medical School Objectives Project

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The SEGUE Framework for teaching and assessing communication skills

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Relations Between Physicians?? Behaviors and Analogue Patients?? Satisfaction, Recall, and Impressions

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Teaching senior oncologists communication skills: results from phase I of a comprehensive longitudinal program in the United Kingdom.

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Use of Peer Ratings to Evaluate Physician Performance

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OSCE checklists do not capture increasing levels of expertise

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Health care quality. Incorporating consumer perspectives

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Opening the Black Box: How Do Physicians Communicate about Advance Directives?

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The effects of two continuing medical education programs on communication skills of practicing primary care physicians

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Effect of Clinician Communication Skills Training on Patient Satisfaction

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Patient-physician communication assessment instruments:

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Communication skills training in oncology. Description and preliminary outcomes of workshops on breaking bad news and managing patient reactions to illness.

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Improving communication with cancer patients

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Enriching the Doctor-Patient Relationship by Inviting the Patient's Perspective

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The Effectiveness of Intensive Training for Residents in Interviewing

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How Well Do Internal Medicine Faculty Members Evaluate the Clinical Skills of Residents?

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Relationship of physicians' nonverbal communication skill to patient satisfaction, appointment noncompliance, and physician workload.

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Feedback in clinical medical education

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The Medical Interview: A Core Curriculum for Residencies in Internal Medicine

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Shortcomings in the evaluation of studentsʼ clinical skills and behaviors in medical school

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The science of patient-centered care.

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Methods for Evaluating the Clinical Competence of Residents in Internal Medicine: A Review

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Communication skills training in oncology

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The Path of Professionalism

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Relationship of physicians' nonverbal communication skill to patient satisfaction, appointment noncompliance, and physician workload.

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Is communication a skill? Communication behaviors and being in relation.

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Effects of a physician communication intervention on patient care outcomes

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The Value of Patient and Peer Ratings in Recertification

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Analyzing Communication in Medical Consultations

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Experts Practice What They Preach

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Development and Testing of a Visit-Specific Patient Satisfaction Questionnaire: The Princess Margaret Hospital Satisfaction With Doctor Questionnaire

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Assessing clinical performance with standardized patients

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Can communication skills be taught?

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Teaching medical interviewing. A basic course on interviewing and the physician-patient relationship

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Context in medical education: the informal ethics curriculum

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Large-scale high-stakes testing with an OSCE

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Using 'Windows of Opportunities' in Brief Interviews to Understand Patients' Concerns

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The Helpful Responses Questionnaire: A procedure for measuring therapeutic empathy

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Peer review of consultations in primary care: the use of audiovisual recordings.

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Construct Validation of the Arizona Clinical Interview Rating Scale

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The Medical Interview: Mastering Skills for Clinical Practice

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An assessment of the clinical skills of fourth-year students at four New England medical schools

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Assessment of Empathy in a Standardized-Patient Examination

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Retrospective Versus Actual Pre-Course Self-Assessments

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Feasibility and psychometric properties of using peers, consulting physicians, co-workers, and patients to assess physicians

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Improving the skills of established general practitioners: the long-term benefits of group teaching

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Use of peer ratings to evaluate physician performance

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A pilot study of peer review in residency training

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Carepartner Experiences With Hospital Care

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Educational Commission for Foreign Medical Graduates: clinical skills assessment prototype

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Collaborative Clinical Education: The Foundation of Effective Health Care

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Teaching medical communication skills: a call for greater uniformity.

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Field Guide to the Difficult Patient Interview

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Perspective: Measuring What Matters To The Public

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A pilot test of WebOSCE: a system for assessing trainees' clinical skills via teleconference

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Performing the Interview

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Faculty ratings of resident humanism predict patient satisfaction ratings in ambulatory medical clinics

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Responding to patients' emotions: important for standardized patient satisfaction.

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Assessment of Residentsʼ Interpersonal Skills by Faculty Proctors and Standardized Patients

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A large-scale study of the reliabilities of checklist scores and ratings of interpersonal and communication skills evaluated on a standardized-patient examination

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Gender and patient satisfaction in managed care plans: analysis of the 1999 HEDIS/CAHPS 2.0H adult survey

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Faculty Development in Communication Skills Instruction

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A Communication Assessment and Skill-building Exercise (CASE) for First-year Residents

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Surgeon-Patient Communication in the Treatment of Pancreatic Cancer

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Comparison of primary care resident physicians’ practice styles during initial and return patient visits

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Dimensions of Plan Performance for Sick and Healthy Members on the Consumer Assessments of Health Plans Study 2.0 Survey

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Using 'windows of opportunities' in brief interviews to understand patients' concerns

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Relational Coding Schemes: The Question of Validity

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The medical interview and psychosocial aspects of medicine

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A Comparative Trial of the Clinical Evaluation Exercise

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Teaching psychiatric interview skills to medical students

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Using a New Method of Gathering Patient Satisfaction Data to Assess the Effects of Organizational Factors on Primary Care Quality

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Patient-Centered Communication Scoring Method Report on Nine Coded Interviews

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Untitled

1996 • 17 citations

Patient-physician communication as organizational innovation in the managed care setting.

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Teaching creatively with video : fostering reflection, communication and other clinical skills

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A Clinical Performance Exercise for Medicine—Pediatrics Residents Emphasizing Complex Psychosocial Skills

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Can Some Clinicians Read Their Patients’ Minds? Or Do They Just Really Like People? A Communication and Relationship Study

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A comparative trial of the clinical evaluation exercise

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The role of medical organizations in supporting doctor-patient communication.

1999 • 4 citations

Deleted Work

1955 • 0 citations