The search for appropriate benchmarking partners: A macro approach and application to corporate travel management

Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis

1984 • 15,750 citations

Toyota Production System : Beyond Large-Scale Production

1988 • 4,518 citations

The Measurement of Efficiency of Production

1985 • 2,139 citations

Benchmarking: the search for industry best practices that lead to superior performance

1989 • 1,646 citations

Evaluating Program and Managerial Efficiency: An Application of Data Envelopment Analysis to Program Follow Through

1981 • 1,544 citations

Measuring cost efficiency in banking

1990 • 1,066 citations

The Use of Categorical Variables in Data Envelopment Analysis

1986 • 601 citations

Data Envelopment Analysis: The Assessment of Performance

1992 • 448 citations

Hospital Efficiency Measurement and Evaluation

1984 • 354 citations

Evaluating the administrative efficiency of courts

1982 • 301 citations

Nonparametric Analysis of Technical and Allocative Efficiencies in Production

1988 • 265 citations

The relative efficiency of Illinois electric utilities

1983 • 193 citations

Increasing the Efficiency of Corporate Travel Management through Macro Benchmarking

1995 • 119 citations

Measuring the relative efficiency and output potential of public sector organizations: An application of data envelopment analysis

1981 • 88 citations

The Trade-off Between Hospital Cost and Quality of Care

1992 • 83 citations

Comparing the allocative efficiencies of hospitals

1990 • 70 citations

A goal-programming method of stochastic allocative data envelopment analysis

1993 • 50 citations

Corporate travel-management trends and hotel-marketing strategies

1993 • 3 citations