Is Office Productivity Stagnant?

The Productivity Slowdown, Measurement Issues, and the Explosion of Computer Power

1988 • 383 citations

The productivity paradox

1986 • 329 citations

Organizational Performance and Information Technology Investment Intensity in the Insurance Industry

1991 • 232 citations

The Impact of Computers on the Employment of Clerks and Managers

1986 • 103 citations

What Chief Executives and Senior Managers Want from Their IT Departments

1990 • 84 citations

The puny payoff from office computers

1989 • 66 citations

Technology in services: Past myths and future challenges

1988 • 45 citations

Productivity in Services

1986 • 42 citations

Productivity trends in certain office-intensive sectors of the U.S. Federal Government

1985 • 5 citations

Office productivity

1986 • 4 citations

Recent Productivity Growth in Japanese and U.S. Manufacturing

1985 • 3 citations

Deleted Work

1955 • 0 citations