Toward intelligent message routing systems

Introduction to Modern Information Retrieval

1983 • 9,967 citations

An overview of the KL-ONE Knowledge Representation System

1985 • 1,603 citations

A taxonomy of illocutionary acts

1979 • 1,032 citations

An evaluation of retrieval effectiveness for a full-text document-retrieval system

1985 • 680 citations

Corporate Electronic Mail - A Communication-Intensive Application of Information Technology

1982 • 119 citations

Designing organizational interfaces

1985 • 59 citations

You have 134 unread mail] do you want to read them now?

1984 • 30 citations

Information, value, and the internal marketplace

1985 • 29 citations

The active mailbox - your on-line secretary

1984 • 8 citations